If you are not satisfied with any aspects of your policy or services provided by Stangen Life, please allow us the opportunity to resolve the issue as quickly as possible. For us to give your concerns the attention they deserve and ensure a quick response please contact us on 010 020 7655 or send an email to

In the unlikely event that you are dissatisfied with the resolution of a complaint, you may wish to contact the Ombudsman for Long-term Insurance (021) 657 5000 / 0860 103 236 or