Frequently Asked Questions

A contractual agreement between you and a Long-Term Insurer to pay out a lump sum to a nominated beneficiary in the event of your death.

Yes! It allows you to alleviate any financial difficulties in the event of your death as well as providing for your loved ones long after you’re gone.

Anyone between the ages of 18 and 65 are eligible for Life Insurance.

Each individual case is different depending on income, expenses, debt and dependents. 10 times your yearly income is good rule of thumb.

A beneficiary is the person who receives the pay out in the event of your death.

The policyholder uses their discretion when deciding on the beneficiary. The beneficiary will be responsible of using the payout for what the policyholder intended.

In the event that you do not pay your premium, depending on the contract, the policy may lapse. It is advisable to speak to a consultant and make alternate arrangements.

Premiums are calculated using several factors to determine your risk profile namely-age, gender, health and lifestyle.

We have made getting Life insurance not only easy but convenient. The whole process can be done online.

We have built a system where all your policy needs can be accessed and managed online.

Under the Stangen brand, we offer a wide range of products other than Life Cover like Salary Protection, Disability Cover and Critical Illness Cover.

An individual acting on the behalf of the policyholder, provides the applicable documentation and the claim will be processed. You can rest assured that all claims will be handled in a professional manner with sympathy and respect during your loved ones’ difficult time. Claim documents should be emailed to claims@stangenlife.co.za.

Yes a variety of products can be simultaneously bought, or added using your online account.

Cover commences once the policy has been approved and the first premium has been collected.

Yes, you can increase the amount of cover at any time, pending approval.

Making amendments to your policy can be done by logging into your online account.

In order to complete the administration of your policy, we need to store, process and share your personal information with the holding company, subsidiaries, affiliates and our  partners who include but are not limited to our Medical Testing partners, Re-insurers and Underwriters.

Yes, there are three main products that Stangen offers which will cover any coronavirus-related claim event: 

1. Life Cover
2. Funeral Cover
3. Salary Protection Cover